Shipping policy

Although we strive to get your order to you as quickly as possible, processing and delivery times are estimates and are not guaranteed.

Processing & Shipping Time

Please allow 2-5 business days for processing online orders.

Shipping time depends on the shipping service selected at checkout and is not guaranteed.

Depending on the products ordered and the destination, certain shipping services may not be available.

International Orders

International and Canadian orders may be subject to customs duties, taxes, or import fees when the shipment reaches its destination country. These charges are the responsibility of the recipient.

Shipping Address

Please review your shipping address carefully before placing your order. If an incorrect or incomplete address is provided, delivery delays and additional shipping or carrier fees may apply.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at store@cobraexperience.org.

Shipping Charges

Original shipping charges are non-refundable.

Selecting an expedited shipping method does not guarantee that your order will be processed or shipped by a specific date. Expedited shipping only applies to the carrier service used after your order has been processed and is ready to ship.

Questions

If you have any questions about shipping, please contact The Cobra Experience at store@cobraexperience.org.